Why is outlook.com receiving duplicate emails?
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Why is outlook.com receiving duplicate emails?

Several things can cause duplicate emails. One common cause is that you have multiple email accounts and accidentally check them all in one place. Setting up different accounts in your email application will quickly fix this. Another common cause is that your email program syncs with multiple devices, such as your phone and tablet. You can fix this by changing the sync settings on your devices.

Duplicate emails in Outlook.com – what causes them?

One possibility is that you have multiple accounts in Outlook.com, and the same email is delivered to each account. Another possibility is that you have a rule set up that is causing the email to be copied to another folder.

If you have multiple accounts set up in Outlook.com, you can check to see if that’s the cause of the duplicate emails by going to the Accounts tab. If you see multiple instances of the same email address, that’s likely the cause of the duplicate emails.

To fix this, you can either delete the duplicate accounts or change the settings for each account so that only one copy of each email is delivered. Under the Delivery Options section, select the Only download new email option.

If you have a rule set up that is causing duplicate emails; you can check to see if that’s the case by going to the Rules tab. If you see a rule copying emails to another folder, that’s likely the cause of the duplicate emails.

To fix this, you can either delete the rule or change the settings for the rule so that it doesn’t copy the emails to another folder. When I get an email with all of the following conditions section, select the Do not copy the message to any other folder option.

How to stop Outlook.com from receiving duplicate emails

If you find that you are receiving duplicate emails on Outlook.com, there are a couple of steps you can take to stop this from happening.

Check your inbox first to see if there are any duplicates. To do this, click on the Inbox tab and the Message Options icon (the one that looks like a gear). In the Message Options menu, select the option to Show Duplicates. This will show you any duplicates that are in your inbox.

If you don’t see any duplicates in your inbox, the next step is to check your account settings. 

In the Options menu, select the Accounts tab. 

For each account, check the box next to the option “Download new content.” This will ensure that only new emails are downloaded from each account, which should stop any duplicates from appearing.

If you still see duplicates after taking these steps, your email provider may send you duplicates. In this case, you’ll need to contact your email provider to see if they can help you stop the duplicates from appearing.


How to prevent duplicate emails in Outlook.com

If you manage your email in Outlook.com, you might occasionally have to deal with duplicate messages. 

Fortunately, there’s an easy way to prevent duplicates from appearing in your inbox. Try to do these steps:

  1. Go to option
  2.  On the Options page, select the Preventing Duplicate Messages checkbox.
  3.  Click Save.

That’s it! With this option enabled, Outlook.com will automatically de-duplicate messages as they come in. So if you have multiple accounts or import messages from another program, you won’t have to worry about seeing duplicates in your inbox.


If you’re receiving duplicate emails on Outlook, it’s likely because you have more than one account connected to your Outlook.com account. To fix this, you’ll need to go into your Outlook.com settings and choose which account you want to receive emails from.

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